8m bate Privacy Policy

1 Introduction and Scope

8m bate is an online gaming and betting platform operating for users in Bangladesh. This Privacy Policy ("Policy") applies to all persons who register on or visit our website https://8m-bate.cam.

Please read this policy carefully before using our platform. It explains what information 8m bate collects, why and how that information is used, and what rights you have over your own information. By creating an account or using our services on this site, you consent to the terms of this policy.

Our Terms and Conditions page sets out the detailed contractual terms for using our services, and applies alongside this privacy policy.

2 Types of Information Collected

8m bate collects various types of information. This information falls into two main categories: what you provide voluntarily and what the platform collects automatically.

2.1 Personally Identifiable Information

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (during identity verification)
• Current address

2.2 Financial Information

• Deposit and withdrawal history
• Transaction details via bKash, Nagad, Rocket, or bank transfer
• Mobile banking account number (up to a verified portion, not the full number)

2.3 Activity Information

• Game play history, bets, and results
• Bonus and promotion usage records
• Login times, session length, and device usage
• Records of communication with customer support

2.4 Technical Information

• IP address and geographic location (at country level)
• Browser type, operating system, and device details
• Cookies and session data
• Source of site visit (referral link or affiliate code)

3 How Information Is Collected

8m bate collects information in the following ways:

• Registration form: Information you provide directly when creating an account.
• Verification process: Documents submitted for identity and age verification.
• Transaction processing: Information received through payment providers during deposits and withdrawals.
• Automatic collection: Information the system automatically logs from your activity on the platform.
• Cookies and trackers: Recording user preferences and behaviour while browsing the website.
• Support communication: Information provided when contacting us via live chat or email.

4 Purpose of Using Information

8m bate uses the information collected for the following purposes:

4.1 Account Management and Security

To create your account, verify your identity, and ensure secure login. Technical analysis is carried out to prevent fraud and unauthorised access.

4.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals smoothly via bKash, Nagad, Rocket, or bank transfer. This information also helps ensure the minimum deposit of ৳200 and minimum withdrawal of ৳800 are applied correctly.

4.3 Customer Service

Your information is used when providing 24/7 support in Bengali and English via live chat and email, so that issues can be resolved quickly.

4.4 Responsible Gaming

We analyse user gaming behaviour to identify signs of problematic gaming and provide the necessary support. Detailed guidance on this is available on our Responsible Gaming page.

4.5 Promotions and Bonuses

Your transaction information is used to verify eligibility and calculate bonuses when offering welcome bonuses, weekly rewards, and other promotions.

4.6 Technical Improvement

Collected technical information is analysed to improve the performance of the website and mobile app, identify loading issues, and make the user experience smoother.

5 Cookies and Tracking Technologies

8m bate uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.

5.1 Types of Cookies

• Essential cookies: Required for login sessions, security tokens, and core platform functionality.
• Functional cookies: Used to remember language preferences, session information, and personalised settings.
• Analytics cookies: Collect statistics to understand which pages are visited most and where issues occur.
• Marketing cookies: Used to display relevant advertisements — you have the right to disable these.

5.2 Cookie Controls

Most cookies can be deleted or blocked through your browser settings. However, disabling essential cookies may prevent some platform features from working correctly.

6 Data Storage and Security

8m bate applies industry-standard security measures to keep your information safe.

6.1 Technical Security Measures

• SSL encryption: All data transfers take place through encrypted channels.
• Server protection: Firewall and access control systems are active.
• Two-factor verification (OTP): Automatically activated for suspicious logins and financial transactions.
• Regular security audits and vulnerability assessments.

6.2 Data Retention Period

We retain your information for as long as your account is active. After account closure, certain information may be kept for a defined period to meet legal requirements and obligations relating to financial transaction records.

6.3 Response to a Data Breach

If a security breach occurs that affects your information, 8m bate will endeavour to notify affected users within a reasonable time and take the necessary remedial steps.

7 Sharing Information with Third Parties

8m bate does not sell your personal information. However, information may be shared with specific third parties in the following limited circumstances:

7.1 Payment Providers

Necessary transaction information is shared with bKash, Nagad, Rocket, and banking partners to complete deposit and withdrawal processes. These third parties are governed by their own privacy policies.

7.2 Technology Service Providers

Technology service providers used to operate the platform (such as cloud servers and software developers) may access information to a limited extent, but only under contractual confidentiality terms.

7.3 Legal Obligations

8m bate is required to disclose information when necessary to comply with a court order or lawful instruction from a relevant authority.

7.4 Fraud Prevention

Necessary information may be shared with security service providers to detect and prevent fraudulent activity.

8 User Rights

As a user of 8m bate, you have the following rights over your own information:

8.1 Right to Access Information

You may request to know what information we hold about you. This request can be made by contacting our support team.

8.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request a correction.

8.3 Request to Delete Information

After closing your account, you may request that your personal information be deleted. However, certain information may need to be retained for a specified period due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

If you wish to stop receiving promotional emails or messages, you can inform our support team at any time. However, important notifications related to transactions cannot be turned off.

Answers to your questions may be found on our FAQ page, or you can contact us directly through our support channels.

9 Protection of Minors' Information

8m bate's services are for persons aged 21 and above only. Registration or use of services by minors (under 21) is strictly prohibited.

Age is verified at the time of registration. If a person opens an account using a false age and this is confirmed, that account will be closed immediately and the associated information will be deleted.

If a guardian suspects that a minor is using an account, they can contact our support team.

10 Changes to This Policy

8m bate reserves the right to update this privacy policy as needed. For significant changes, you will be notified via your registered email address or through a notice on the platform.

Continued use of the platform after an update will be taken as acceptance of the revised policy. It is therefore recommended that you revisit this page from time to time. The "Last updated" date at the top of the page always reflects the date of the most recent revision.

11 Contact

If you have any questions or complaints about this privacy policy, please contact the 8m bate support team through the following:

• Live chat: Chat directly 24/7 via the chat icon at the bottom right of the website.
• Email: [email protected]

Our support team provides assistance in both Bengali and English. We will aim to respond to your query as quickly as possible after you get in touch.